Terms & Conditions

• Bookings are non-refundable for missed sessions due to personal circumstances, illness, holidays or schedule changes.

• If a session is cancelled by Lei-Lani Fitness CIC, an alternative session, credit or refund may be offered at management discretion.

• Children or adults must not attend sessions if they have experienced sickness, diarrhoea, fever or any contagious illness within 48 hours prior to the session.

• Bookings are only confirmed once full payment has been received. Paid spaces will be prioritised.

• Parents/carers must declare all relevant medical conditions, allergies, additional needs or behavioural information during registration and keep this information updated by contacting natalie@lei-lani.co.uk.

• Parents/carers must inform Lei-Lani Fitness CIC if they do not consent to photographs or videos being used for promotional or marketing purposes.

• Lei-Lani Fitness CIC reserves the right to refuse entry or remove any participant, without refund, if behaviour is deemed unsafe, disruptive, abusive or bullying towards staff or other attendees.

• All participants attend sessions and activities at their own risk. Lei-Lani Fitness CIC and its staff accept no responsibility for loss, damage or injury except where caused by proven negligence.

• Parents/carers remain responsible for children before sign-in and after collection from all sessions and activities.

• For parent-and-child sessions, including Lei-Lani Tots, parents/carers are required to actively supervise and participate with their child throughout the session.

• For holiday clubs and independent child sessions, children must be collected promptly. Persistent late collection may result in additional charges.

• By completing a booking, you confirm that you have read and agreed to these Terms & Conditions.